Terms of Service
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Welcome to Ostorix (“we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, platform, and related services. By using Ostorix, you agree to these Terms. If you do not agree, do not use our services.
1. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement in order to use Ostorix.
2. Services Provided
Ostorix provides tools and services that may enable businesses to:
- Create and manage digital storefronts
- Manage products, customer information, and business content
- Communicate with customers through messaging channels
- Integrate with third-party services including the WhatsApp Business API
We may modify, suspend, or discontinue any part of the services at any time.
3. Account Registration
To use certain features, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the confidentiality of your login credentials
- Be responsible for activities carried out under your account
We may suspend or terminate accounts that contain false information or violate these Terms.
4. Acceptable Use
You agree not to:
- Use the platform for unlawful, deceptive, abusive, or fraudulent activities
- Transmit spam, unsolicited messages, or harmful content
- Violate applicable laws, regulations, third-party rights, or platform policies
- Interfere with platform security, integrity, or availability
- Attempt unauthorized access to systems, accounts, or data
5. WhatsApp Business API Usage
Ostorix may integrate with the WhatsApp Business API provided by Meta Platforms, Inc. By using these features, you agree to the following:
a. Compliance
- You will comply with applicable WhatsApp Business Policy, Commerce Policy, and any related Meta requirements.
- You are responsible for obtaining any required customer opt-in or consent before messaging users.
b. Responsibility for Communications
- You are solely responsible for messages, templates, campaigns, automations, and other communications sent through your account.
- You must not use Ostorix or WhatsApp integrations to send spam, prohibited content, misleading material, or unlawful communications.
c. Restrictions and Enforcement
Violation of these Terms or applicable third-party policies may result in suspension or termination of your access to Ostorix, and may also affect access to related services or phone numbers connected with WhatsApp.
d. Data Handling
Ostorix may process message-related data to enable delivery, analytics, automation, customer support, compliance, and service functionality. Message transmission may rely on systems provided by Meta and related service infrastructure.
6. Fees and Payments
Certain services or features may be offered on a paid basis. Unless otherwise stated:
- Fees are payable according to the pricing made available to you
- Fees are non-refundable except where required by law or explicitly stated otherwise
- We may revise pricing or introduce charges with notice where appropriate
7. Intellectual Property
Ostorix and its related technology, software, branding, and content are owned by us or our licensors and are protected by applicable intellectual property laws.
You retain ownership of the content and business information you submit to the platform. You grant us a limited, non-exclusive license to host, process, reproduce, and use such content only as necessary to provide and improve the services.
8. Data and Privacy
Your use of Ostorix is also governed by our Privacy Policy. By using the services, you acknowledge that we may process information in accordance with that policy and applicable law.
9. Third-Party Services
Our platform may integrate with third-party tools, providers, or platforms. We are not responsible for the availability, acts, omissions, or policies of third parties. Your use of third-party services is subject to their respective terms and policies.
10. Termination
We may suspend, restrict, or terminate your access to Ostorix at our discretion if:
- You violate these Terms
- We are required to do so by law or a third-party provider
- We detect misuse, abuse, security risk, or fraud
You may stop using the services at any time.
11. Disclaimer of Warranties
Ostorix is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted operation, error-free service, or any specific business results.
12. Limitation of Liability
To the maximum extent permitted by law, Ostorix and its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenues, data, goodwill, or business opportunities arising from or related to your use of the services.
13. Indemnification
You agree to defend, indemnify, and hold harmless Ostorix and its affiliates, officers, employees, and partners from claims, liabilities, losses, damages, and expenses arising out of or related to:
- Your use of the platform
- Your violation of these Terms
- Your content, messages, communications, or interactions with customers
- Your violation of applicable laws or third-party rights
14. Changes to These Terms
We may update these Terms from time to time. Revised Terms will be posted on this page with an updated “Last Updated” date. Continued use of the services after changes become effective constitutes acceptance of the revised Terms.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms or the services shall be subject to the exclusive jurisdiction of the courts located in [Your City, e.g., Lucknow, Uttar Pradesh], unless otherwise required by applicable law.
16. Contact Us
If you have any questions about these Terms, please contact us at:
By using Ostorix, you acknowledge that you have read, understood, and agreed to these Terms of Service.